Sigma Community are a market leader in providing information technology solutions, with more than 20 years of experience in delivering complex, mission critical systems to Indonesia and global markets. To support our rapid business development, we are looking for the following resources :
Customer Care (Banten – Bumi Serpong Damai)
- Receive incoming call and notify client if there is an incident or problem occured in Data Center.
- Log incident of problem to remedy system and update problem status.
- Escalate probelm to related units or parties and support customer for 7 x 24 hours.
- At least a Diploma, Bachelor’s Degree in Information Technology or Communication.
- Preferably have 1 year experience in Data Center Operation or Banking Call Center.
- Good communication skill and well spoken in English.
- Understand customer satisfaction requirement.
- Familiar with MS Office.
- Ready to work in shift schedules.
- 3 Full-Time positions available in Bumi Serpong Damai.
If your qualifications meet our requirement please send your Application Letter and Curriculum Vitae with code “Customer Care” in subject to: