Vacancy Customer Service Staff and Application Technician PT M & N Indonesia (Exp : May 31, 2010)

By | May 18, 2010
Advertisements
Share

PT M & N Indonesia

We specialise in developing, manufacturing and delivering flavours for the food and beverage industry with headquarter office in Singapore.

Urgently required :….

A. Customer Service Staff (Jakarta Raya – Daan Mogot)

Responsibilities:

Responsibility will include, however will not be limited to the below.

  • To provide or convey prompt and precise information with customer and the related personnel related to sales and marketing.
  • Have an active communications between customers.
  • Partner with the sales team on customer-related activities.
  • Work closely with clients to obtain client forecast.
  • Manage incoming orders (Receive purchase orders and generate invoices).
  • Confirm pricing, inventory availability and shipping information to customer.
  • Receive and process customer inquiries related to returns, credit requests, and complaints.
  • Actively participate in departmental meeting.
  • Provide written account/activity reports to management as required.
  • Ensure customer orders are accurately data entered.
  • Assist Sales and Marketing team when they are unavailable.
  • Minimal travel required.
  • Perform other duties as assigned.

Requirements:

  • Female.
  • Age maximal 35 years old.
  • Minimum Diploma is required; B.Adm/B.Sc is preferred.
  • Previous experience in customer service, B-2 sales or call center environment is preferred.
  • Strong negotiation and problem solving skills are essential.
  • Able to work independently and within a team environment.
  • Well-organized and able to handle high volume of work.
  • Excellent organizational skills are essential.
  • Proficient in communication and written in English and Bahasa Indonesia (Mandarin and dialects – ad added advantage).
  • Proficient in MS Excel, Word, Power Point.
  • Must be detail oriented to ensure accurate data entry.
  • Willing to work in Daan Mogot.
  • Responsibility will include, however will not be limited to the below.
  • To provide or convey prompt and precise information with customer and the related personnel related to sales and marketing.
  • Have an active communications between customers.
  • Partner with the sales team on customer-related activities.
  • Work closely with clients to obtain client forecast.
  • Manage incoming orders (Receive purchase orders and generate invoices).
  • Confirm pricing, inventory availability and shipping information to customer.
  • Receive and process customer inquiries related to returns, credit requests, and complaints.
  • Actively participate in departmental meeting.
  • Provide written account/activity reports to management as required.
  • Ensure customer orders are accurately data entered.
  • Assist Sales and Marketing team when they are unavailable.
  • Minimal travel required.
  • Perform other duties as assigned.

B. Application Technician (Jakarta Raya – Daan Mogot)

Responsibilities:

  • Responsibilities will include, however will not be limited the below:
  • Ability work with internal and external customers
  • Must be willing and able to taste as well as smell flavors, seasonings and finished food products
  • Able to develop ideas for sweet flavors and its applications
  • Provides technical support in interactions with customers and other departments
  • Must keep well documented records including sensory history on products, Customer methods, Customer Standards and preferences
  • Assist in review and updates of related and assigned sensory or analytical methods
  • Able to prepare solutions for tasting
  • Perform other duties as required

Requirements:

  • Max 30 years of age
  • Min. Bachelor Degree in Food Technology, Food Science or Cookery college
  • Min. 3 years of relevant working experience in Food and Beverage Industries
  • Hands on or experience in using or handling laboratory equipment are required
  • Strong knowledge in raw material and passionate for flavor creation
  • Pleasant personality, responsible and mature thinking with good working ethics & attitude
  • High level of professionalism, integrity and loyalty
  • Willingness to learn, quick learner and able to work independently/team, under stress
  • Creative, self-motivated, clean and neat individual
  • Excellent organizational skills with the ability to take initiative and manage multiple projects is required
  • Excellent communication skills, strong internal customer service skills
  • proficient in communication and written English (Mandarin and dialects – an added advantage)
  • Proficient in MS Excel, Word, Power Point
  • Preferably, has the passion in baking cakes, cookies, confectioneries and etc
  • Willing to work in West Jakarta area

Please send your most updated Curriculum Vitae, Copy of ID Card, Recent Photograph, Application Letter and applied positions before 31 May 2010 to :

Human Resource Department
hr_id@mnflavour.com

” Only short-listed candidates will be invited via e-mail/phone for Test and Interview “

Share
Advertisements