Career Opportunity : Staff Chargeback Processor at HSBC (Exp : June 29, 2010)

By | May 31, 2010

At HSBC, the balance of life of our employee is always be our first priority. That is why many of our people consider their office as their second home, a place where they can enjoy their work.

We offer you the opportunity to become our new member of the House. Please explore this opportunity to find out more:

Staff Chargeback Processor (Code : JS Staff CHB Pro SUP 10)
(Jakarta Raya)


  • To verify, analyse and process incoming VISA/MasterCard disputes and chargeback received from cardholders/ BSE to the acquiring bank using a proper Chargeback reason code within a specified time line set by respective Card Association. Take follow-up works & monitor progress/result via Card Association’s, exception reports & Finance records.


  • Hold a minimum Bachelor degree from reputable university
  • Has minimum 3 year experiences in credit card Chargeback process & reconciliation.
  • Through knowledge of Chargeback process, Visa & Mastercard reason    &nbspcodes/rules/requirements, Credit Card Ops.
  • Understanding of basic accounting rules. Knowledge of card products in general and credit    &nbspcard products in particular.
  • English proficiency with good writing skills and computer literate.
  • Dynamics personality, self motivation, interpersonal skill, customer service skill, planning, time    &nbspmanagement and analytical thinking skill.

If you meet the above requirements and seek a rewarding career and the opportunity to develop with a progressive international bank, please send your detailed CV (in English) to address below:

HSBC Human Resources Department
address : World Trade Center, 4th Floor, Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email :
Please put the position code:JS Staff CHB Pro SUP 10 as the subject of your e-mail application

To find out more information about the programme and the selection process, please visit our career site at